Geaux Magnolia Products

All Geaux Magnolia orders are customized and made to order in-house. 

These orders may take up to 21 business days to process and be ready for shipment, no matter which shipping method is chosen. (During the holiday season, and during COVID-19 this may take longer due to high order volume and us waiting longer than usual on inventory shipments).

If you order a non-printed item in addition to a printed item, your ENTIRE order will be shipped once the printed item has been completed.

We will NOT ship partial orders.

General Order Information

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

Orders placed without a discount code CANNOT be modified to add a discount code once the order is already submitted.

Return Policy:
Return Address:
Geaux Magnolia

ATTN: Returns

119 Ranger Lane

Morgan City, LA 70380

 

ALL SALES ARE FINAL.

 

Each order is custom-made after it is placed. If you're not satisfied with your order because of defects or mistakes (let's face it, we're human), please notify Geaux Magnolia within 48 hours of receiving your order if there is an issue.

When making a return, please include the original invoice and any notes (written or via email) as to why it is being returned.

The customer is responsible for all return shipping costs.

If approved for a return, an E-gift card code will be emailed to the email address on file and applied to your account with us within 7-10 business days after we receive the returned item.

If you place an order and do not use your E-gift card, we cannot apply that credit afterward.

If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, then you will be responsible to call and pay a $6 return shipping charge. We will hold non-returnable merchandise or packages returned by the shipping carrier for 14 days. 

 

Exchanges:

Due to our limited quantities, high demand for our products, and our printing/ordering processes, we are unable to offer exchanges on any items.

 

Defects or Problems With Your Order?

If you have received an item with any problems or defects, don't hesitate to get in touch with us at geauxmagnolia@gmail.com  within 48 hours after delivery to inform us of the issue. If we are not notified within 48 hours of you receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.

 

Shipping
To return your product, you should mail your product to:

Geaux Magnolia

ATTN: Returns

119 Ranger Lane

Morgan City, LA 70380

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. With the issues facing us all with the postal service, we don’t guarantee that we will receive your returned item.

Lost Packages

Geaux Magnolia is not responsible for lost or stolen packages.